Getting Patients the Health Information They Need
TriMed’s Patient SMS/Email feature boosts patient engagement and communication by seamlessly integrating with both the EHR and Practice Management systems. This tool enables efficient delivery of health information, appointment confirmations, and reminders directly to patients via text messages and emails. Customizable templates allow for personalized messages that include patient-specific details such as names and lab results. All communications are automatically saved to the patient’s account, creating a comprehensive record for future reference.
Beyond personalized messaging, the Patient SMS/Email system supports a wide range of functionalities — from appointment confirmations and recall notifications to targeted patient campaigns. Bulk messaging capabilities make it easy to send mass communications, like flu shot reminders or birthday greetings. Additionally, it plays a key role in financial management by supporting collection alerts. This all-in-one communication solution is essential for modern healthcare practices to ensure effective patient outreach and engagement.
Beyond personalized messaging, the Patient SMS/Email system supports a wide range of functionalities — from appointment confirmations and recall notifications to targeted patient campaigns. Bulk messaging capabilities make it easy to send mass communications, like flu shot reminders or birthday greetings. Additionally, it plays a key role in financial management by supporting collection alerts. This all-in-one communication solution is essential for modern healthcare practices to ensure effective patient outreach and engagement.
Built With You In Mind
Send Messages Directly from EHR and Practice Management Systems
Patient texting and emailing in our system support a wide variety of communication needs, making it one of the most effective ways to engage your patients and deliver important health information. You can send emails and text messages directly from both the Practice Management system and the EHR. Every message is automatically saved to the patient’s account, ensuring a complete and accessible communication history.
Templates
Set up standardized SMS and email templates that automatically fill in patient-specific information. These templates allow you to quickly generate personalized messages, including details like patient names and lab results from recent appointments.
Appointment Confirmations
Use text messages and emails to send appointment confirmations immediately after bookings. This feature helps patients remember their upcoming visits and provides useful information such as appointment times and directions to your practice.
Recalls
Send recall notifications via mailed letters, emails, or text messages. Recalls can be automatically generated based on various triggers such as posted charges, well-visit templates, prescriptions, immunization schedules, and procedure codes documented during a visit.
Patient Campaigns
Easily send batch text messages or emails to large patient populations for campaigns such as flu shot reminders, birthday greetings, or other outreach initiatives.
Collection Alerts
Collection alerts can be sent through mailed letters, emails, and text messages to support your practice’s financial management efforts.
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